Frequently Asked Question

Company Details

As earlier mentioned, Waniyas Wear mainly operates in leather products  included bags, wallets, belts, and other accessories. We expect to get from this industry is that customers shall attain fashionable, long-lasting and sustainable leather products.

Waniyas Wear is established in 2017 which is located in sialkot. We make sure we delivered quality products and services to our customers equally from all over the world.

We only use 100% real leather produced from sheep, calf and lamb skin in most of our jackets. Nubuck and cowhide leather is also used.

Yes, we do have options where we can personalize our products further for them. Whether you would like us to have initials on it or you would like a certain design or you would like a message engraved, we will be able to do it.

You can reach our customer services team through an email at contact info@waniyaswear.com We’ll get back to you within 24 hours.

Each jacket is handcrafted afresh and custom built, stitched exactly the size provided by the customer.

Shipping

All orders are sent through DHL & FEDEX usually depending on the region.

Track your order by logging into your account and going to My Orders. Or email us your order number at Info@waniyaswear.com , our customer satisfaction team will get in touch with you within 24 hours.

You can find the fantastic collection of bomber jackets in leather to online shopping. Moreover, we have Hood-style leather jackets, High Neck Designs, Collar style, Patches Shoulder style, and tons of different latest designs with a great variety of colors to catch up with your tone. You can also get most of the outfits on sale at Waniyas wear.

Yes, we ship our leather products worldwide. Shipping costs and delivery times vary based on your location. Please check our shipping policy for more details.

For bulk or wholesale orders, please email us at info@waniyaswear.com or fill out the form on our website. We’ll be happy to assist with your requirements.

Returns

Contact us within 7 days of receiving your package at info@waniyaswear.com Provide us with an image of the faulty product if you can and our representative will get in touch with you shortly.

Reach us at contactinfo@waniyaswear.com right away. We treat each customer individually and solving your problem is one of our top priorities. For any details on how to return or exchange, have a look at our return policy.

Return shipping fees depend on the reason for the return:
If the product is defective or incorrect: We cover the return shipping cost.
For other reasons (e.g. change of mind): The customer is responsible for return shipping fees.

Yes, you will receive a full refund for eligible returns, excluding shipping fees (if applicable). Refunds for defective or incorrect items will include the original shipping cost.

Unfortunately, returns are not accepted after the 30-day window. However, if you have extenuating circumstances, please contact our customer service team, and we will try to assist you.

You can track your return status by contacting our support team or using the tracking information provided with your return label (if applicable).

You’ll need to provide your original receipt, order confirmation email, or invoice to complete a return.

Order & Tracking

We will keep you posted throughout the jacket making process. Once we receive and accept your order, you’ll be notified via email.

We do not store or keep your credit card information with us, which makes it even safer. We use SSL encryption to ensure whatever information you provide us with, stays protected and secured.

You can login to your account to track your order. When your order is shipped you will be send an email with the tracking details in it. If you still face any issue please email us at info@waniyaswear.com with your order number.

We need your name, your billing address, shipping address, credit card information and that’s it.