Returns & Exchange Policy

Eligibility For Returns:

Items must be returned within 14 days of the original purchase date.
Products must be unused, unworn, and in the same condition as received, with all original tags and packaging intact.
Customized or personalized items are not eligible for return unless they arrive damaged or defective.

Returns Policy:

We ensure that you are completely satisfied with your purchase. However, if you are not entirely happy with your order, we offer a simple and hassle-free return process.

Eligibility for Returns:

Items must be returned within 14 days of the original purchase date.
Products must be unused, unworn, and in the same condition as received, with all original tags and packaging intact.
Customized or personalized items are not eligible for return unless they arrive damaged or defective.

How to Initiate a Return:

Contact Us: Start by reaching out to our customer service team at [Customer Service Email] or call us at [Customer Service Phone Number] to initiate your return. Please include your order number and reason for the return.

Receive a Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number along with detailed instructions on how to send your item back.

Pack and Ship: Carefully pack the item(s) in the original packaging, including any accessories, manuals, or documentation that came with the product. Clearly write the RA number on the outside of the package.

Return Shipping: Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund to your account.

Exchanges:

If you wish to exchange an item for a different size, color, or style, please contact our customer service team to facilitate the exchange process. Exchanges are subject to product availability.
For defective or damaged items, we will provide a replacement at no additional cost.

Non-Returnable Items:

Gift cards
Sale or clearance items
Perishable goods (if applicable)

Damaged or Defective Items:

If you receive an item that is damaged or defective, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.